At Fastrack we want to give you the best possible bus service we can. We are investing in new and better electric buses, and have improved frequencies on your routes.
Your feedback is always welcome. Where you think we need to improve or if you have found the service has beaten your expectations, it is important that you let us know. We endeavour to respond to all feedback in 5 working days as we fully investigate all reports we receive.
Our contact centre is open:
Mondays to Fridays ~ 06:00 - 22:00
Saturdays, Sundays and Bank Holidays ~ 08:00 - 22:00
For general enquiries, lost property and coach hire email [email protected] or call 01322 941020. You can also SMS using our messaging service for passengers on 07583 051915.
For enquires regarding future network development and Fastrack policy, you can contact the Kent County Council Fastrack team directly - please email: [email protected]
Our Address:
Fastrack
Unit 1, Newtons Court
Crossways Business Park,
Dartford,
Kent
DA2 6QL
For press and media enquiries please call 01322 941020.