Concessionary Travel

If you hold an English National Concessionary pass, then you are able to use it for free at certain times of day for bus travel. In some circumstances, you may be able to bring a companion with you for free too. The rules can vary based on which local authority has issued the pass, and which local authority you are boarding in, so please be aware that the times when you can use your pass are based on the place you are boarding, and not the place you are going to.

The rules that apply to concessionary travel can be seen on our helpful grid below.

* If a concessionary pass has a "C" Logo in the top right hand side, one passenger may travel for free in addition to the holder as per the table
^ Off peak is between 0930 and 2300 on Mondays-Fridays, and any time at weekends.

For more information on eligibility and how to apply, please see the links below:

Kent
London Freedom Passes are issued by London Councils and accepted on our services as above.
East Sussex
West Sussex
Surrey

Note that times of acceptance on TfL "Red bus" services serving Dartford and Bluewater may differ to our own. Refer to tfl.gov.uk for details of acceptance on their buses
TfL 60+ London Oyster photocards (and other discounted Oyster photocards) are not valid for travel on Fastrack services.

Keep passes separate to bank cards

Ticket machines are programmed to accept a variety of cards and passes. We recommend storing credit and debit cards separate to concessionary passes to avoid accidentally paying with your bank card. This happens very rarely, but on the rare occasion that a credit or debit card is accidentally scanned instead of a concessionary pass, please contact customer service who will assist you further. You can visit our contact us page here